Transforming Health and Human Services With
Document Management Technology

Health and Human Services agencies are fighting to improve our communities and respond to the struggling economy. This fight can be made difficult as human services agencies—and their constituents—are frequently hampered by an abundance of paper. Case workers spend valuable time on data re-entry and tracking down paper files; meanwhile, clients are frustrated by endless forms and requests for information. No matter which agency or department you are in, documents form the core of eligibility and are the common layer for most programs.

eDocument Resources has delivered numerous document management applications for health and human services that help agencies improve responsiveness to clients while easing the burden on case workers. We provide document management solutions for:

  • Front-desk document capture—collecting and scanning documents at reception interview areas
  • Online forms management—allowing health and human services case workers and clients to fill out forms on-screen, automatically populating them with updated state system data, linking related documents, and capturing signatures electronically
  • Appointment management—automating client check-in and balancing assignment of appointments among case workers
  • Case file management—automated case processing, notifications, and enabling drag-and-drop transfer of case files between jurisdictions in seconds

After decades of waiting for the “paperless office,” paper is still very much with us – especially in our state and local government human services systems and processes. By eliminating the time consuming and costly tasks related to paper-based document handling, eDocument Resources is “Revolutionizing Workflow Through Technology” for our government clients. With eDoc as your government redesign partner, you can expect:

Government Experience: eDocument Resources knows the business of government. With more than a decade of providing document management and workflow solutions to state and local government health and human services agencies, eDoc staff brings expertise and passion to the task of improving government efficiency and effectiveness.

Proven Technology: eDocument Resources, and our technology partners, provide enterprise content management (ECM) and document management solutions that are easy-to-configure and scalable to meet the needs of a single department or the entire enterprise. Our solutions are customizable and enhance your ability to capture shared-service and self-service opportunities. eDoc is also providing cutting edge web-based government solutions and on-line mobile applications for tablets and smart phones.

Return on Investment: eDocument Resources is committed to results. With the financial pressures facing government today, technology investments need to deliver measurable returns quickly. With eDoc, you can confidently “do more with less” by utilizing technology to transform traditional government systems and document management processes.