Operation ICD-10

By Jennifer Littlejohn
Aug 20, 2013 |

While some providers are gassing up their Astin Martins and loading their Walther PPKs for a Bond-style mission to tackle next year’s October 1st go-live date for ICD-10, others are adjusting their bowties and sipping Vodka martinis.

A 2013 survey conducted by the Workgroup for Electronic Data Interchange found that more than 40 percent of healthcare providers have not conducted impact assessments, implemented business changes or begun external testing.  By not adequately preparing for this change, providers are setting themselves up for shaky operation. 

In Healthcare IT’s The day after: When ICD-10 work really begins, Principal of Health IT Consulting Firm Stanley Nachimson said, “There will be revenue disruptions as we get used to ICD-10 coding.  There will be delays.  There will be claims that are rejected because someone made a mistake one way or another.”

It seems imperative, then, that providers start planning and preparing immediately for this transition.  The first step in this planning process is a little less dramatic than jumping in a flashy Martin or preparing some high-tech gadgets.  Instead, it involves evaluating your current ECM system, or perhaps lack thereof.  Do staff have difficulty accessing the most recent health records available?  Is documentation getting lost, misfiled or misdirected? 

If you can answer yes to either of these questions, it is time to re-think your current ECM system, or lack thereof, because these problems will only become more prevalent when ICD-10 implementation hits.

Difficulty Accessing Most Recent Health Records
Because there is much documentation outside the electronic medical records, important data is often missing when it is time to code the information.  This means individuals working on claims and reimbursement do not always have the most accurate and up-to-date information, causing misinformed decisions by claims and reimbursement handlers, frustrated patients and wasted time and energy for both the provider and patient.
With an ECM system such as OnBase, coders always have access to the most complete and up-to-date information because scanned and linked documents are immediately incorporated into the database, allowing coders seamless access to all pertinent information.

Lost, Misfiled and Misdirected Documentation
The scanning and linking abilities of OnBase also decrease the likelihood of lost, misfiled and misdirected documentation.  Because documents are being scanned and linked into the database rather than manually inserted, byproducts of human error decrease. 
  
These documents are then automatically routed to their appropriate location so files are not accidentally directed to the wrong location by an employee.

Operation Go Time
Evaluate your ECM system, check out OnBase and gas up your Martin for October 1st, 2014: Operation ICD-10.

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